Frances consumer protection body hit Apple with a €25 million fine Friday for failing to inform consumers that updating their iPhones operating system would slow down the device.
“When they couldnt go back to an older version of their operating system, a lot of consumers were forced to change their batteries and even buy a new phone,” said the directorate general for competition, consumers and fraud control (DGCCRF), which is attached to the ministry of economy.
The case stems from a complaint by a non-governmental organization fighting against planned obsolescence.
The DGCCRFs inquiry did not find evidence of “planned obsolescence in the legal sense of the term,” an official from the ministry of economy told Le Parisien.
But consumers were not informed that their phones could be slowed down by the iOS update, so Apple was found guilty of misleading commercial practice by omission.
“The €25 million fineRead More – Source
Frances consumer protection body hit Apple with a €25 million fine Friday for failing to inform consumers that updating their iPhones operating system would slow down the device.
“When they couldnt go back to an older version of their operating system, a lot of consumers were forced to change their batteries and even buy a new phone,” said the directorate general for competition, consumers and fraud control (DGCCRF), which is attached to the ministry of economy.
The case stems from a complaint by a non-governmental organization fighting against planned obsolescence.
The DGCCRFs inquiry did not find evidence of “planned obsolescence in the legal sense of the term,” an official from the ministry of economy told Le Parisien.
But consumers were not informed that their phones could be slowed down by the iOS update, so Apple was found guilty of misleading commercial practice by omission.
“The €25 million fineRead More – Source
